Privacy policy

Return and Refund Policy

At Worthington Farms, we want you to be completely satisfied with your purchase. If there is a problem with your order, please contact us and we will be happy to help.

Food Products
Due to food safety regulations, we cannot accept returns of food products, including pecans, flavored pecans, pecan oil, pecan flour, pecan butter, pecan spreads, brittle, jams, syrups, and other edible products.

If your food product arrives damaged, defective, spoiled, or you received the wrong item, please contact us within 7 days of delivery at info@worthingtonpecanfarm.com. Please include your order number and, when applicable, photos of the damaged or incorrect product. We will provide a replacement or refund as appropriate.

Non-Food Products
Unused and unopened non-food products may be returned within 30 days of delivery. Items must be in their original condition and packaging.

Customers are responsible for the cost of return shipping unless the item was received damaged, defective, or was sent incorrectly.

Refunds
Once an approved return is received and inspected, we will process the refund to the original payment method. Please allow several business days for the refund to appear on your account, depending on your payment provider.

Order Issues
If you receive an incorrect, damaged, or defective item, please contact us as soon as possible so we can make it right.

Contact
Worthington Farms LLC
info@worthingtonpecanfarm.com
(575) 415-3344